Hotel Reception

Byond Hotel is looking for a responsible, friendly, and service-oriented Hotel Receptionist to join our team. Responsibilities • Welcome guests and provide professional and friendly service. • Handle guest check-in and check-out procedures. • Manage reservations, room availability, and guest information. • Work with Booking.com, Trip.com, Expedia, Ostrovok, and other booking platforms. • Answer phone calls and respond to guest messages via WhatsApp and Telegram. • Process guest payments and maintain accurate payment records. • Coordinate with housekeeping regarding room status and guest requests. • Handle guest questions, requests, and complaints professionally. • Monitor daily arrivals, departures, early check-ins, and late check-outs. • Provide guests with information about the hotel and nearby services. • Maintain accurate reception records and complete daily reports. • Requirements • Previous experience in hotel reception, hospitality, customer service, or a similar position is preferred. • Good communication and interpersonal skills. • Polite, professional, and guest-oriented attitude. • Good computer skills. • Ability to work with online booking platforms. • Ability to work independently and as part of a team. • Good English is preferred. • Russian and Uzbek language skills are an advantage. • Responsible, punctual, organized, and attentive to details. • Willingness to work in shifts, including weekends and holidays. • We Offer • Official employment. • Stable and timely salary. • Comfortable working environment. • Professional and friendly team. • Training and development opportunities. • Career growth opportunities in the hospitality industry. • Working Schedule Shift-based schedule Working hours and salary will be discussed during the interview. How to Apply Please send your CV through HeadHunter . Shortlisted candidates will be contacted for an interview. Company: Byond Hotel Position: Hotel Receptionist / Front Desk Receptionist Location: Tashkent • Conduct proper shift handovers and communicate important information to the next shift. • Maintain a clean, organized, and professional reception area. • Follow hotel standards, internal procedures, and guest confidentiality requirements