Terminal Product Support Engineer (Mobile)

Responsibilities: • Provide product and technical support to the sales team across the full terminal device portfolio • Collect, clarify and document mobile operators’ customization requirements (software, user interface, branding, packaging) • Coordinate with R&D teams in China and track the delivery and acceptance of customized product versions • Conduct product and field testing, investigate technical issues reported by operators, and provide ongoing operational and maintenance support • Analyze competing products across brands, categories and generations, comparing features, performance and market positioning • Coordinate the resolution of after-sales issues with relevant internal teams • Assist in compiling and tracking product purchasing, sales and inventory data Requirements: • Higher technical education in telecommunications, electronics, IT or a related field • Solid understanding of mobile devices, MBB, CPE and mobile network technologies (2G/3G/4G/5G) • Hands-on ability to test devices, troubleshoot technical issues and prepare clear, structured reports • Strong communication and coordination skills for working with operators, sales teams and R&D • Analytical mindset and confident Excel skills for tracking and reporting product data • Working proficiency in English for communication with R&D teams in China Will be an advantage: • Experience in telecom device support, product testing or operator customization projects • Familiarity with after-sales support processes and inventory reporting • Chinese language skills We offer: • Official employment in accordance with the Labor Code of the Republic of Uzbekistan • Competitive salary based on interview results • Work with an international team and direct cooperation with R&D in China • Professional growth in the telecom and consumer electronics industry • Working schedule: 5/2, [hours]