Receptionist

Обязанности: • Greet guests upon arrival and ensure smooth check-in/check-out procedures • Handle room reservations and cancellations via phone, email, and booking systems • Provide accurate information about hotel services, local attractions, and transportation • Respond promptly to guest requests, complaints, and inquiries • Process payments, invoices, and maintain accurate records in the hotel management system • Coordinate with housekeeping and maintenance teams for guest needs • Maintain a clean and organized reception area • Follow hotel policies and uphold high standards of hospitality Требования: • Experience in hospitality or customer service (hotel experience preferred) • Good communication and interpersonal skills • Proficiency in English (knowledge of other languages is an advantage) • Confident computer skills (Hotel booking software. Booking.com E- Mexmon) • Professional appearance and positive attitude • Ability to multitask and work under pressure • Reliability and punctuality Условия: • Official employment according to labor law • Shift schedule (8- hour 3 shifts – in a day) • Stable salary - (depending on experience and interview results) • Free meals during shifts • Accommodation may be provided for non-local employees • Training in service standards and company policies • Friendly team and comfortable working environment • Opportunities for pro